Privacy Policy
Who this policy covers
SmartSwipe ("SmartSwipe", "we", "us") is a quotation workspace for travel agents and travel businesses. The SmartSwipe website and application are operated by Cabifyx Tech Private Limited ("the Company"). This policy explains what information we collect, why, and how it's handled.
Information we collect
Depending on how you use SmartSwipe — including the Early Access waitlist, and later the SmartSwipe application itself — we may collect:
- Account/profile information: your name, email address, phone/WhatsApp number, and agency or business information (such as agency name and the services you offer).
- Verification information: details we use to confirm you're a genuine travel agent/business before granting access.
- Enquiry and travel data you enter: supplier rates, customer trip details, and quotation information you bring into SmartSwipe as part of using the product. This data belongs to your business — SmartSwipe processes it so the product can work.
- Subscription/payment-related identifiers: when you subscribe to a paid plan, our payment gateway shares limited identifiers with us (such as a transaction or subscription reference and payment status) so we can activate and manage your subscription. SmartSwipe does not receive, process, or store your raw card number or CVV — that information is handled entirely by our payment gateway partner, not by SmartSwipe.
- Basic technical/security information: SmartSwipe does not use tracking cookies. The website uses your browser's local storage only for things like remembering your place in a multi-step form and preventing an accidental duplicate submission — this data stays on your device. If we enable privacy-friendly analytics in the future, it will not use tracking cookies.
Why we process this information
- To operate the SmartSwipe service and the features you use
- To verify accounts and prevent misuse
- To manage your 7-Day Free Trial and any paid subscription/billing
- To maintain the security of the service
- To provide customer support
- To understand how the product is used and improve it
Who we share information with
We share information with service providers who help us run SmartSwipe — for example, our payment gateway (for processing subscription payments) and hosting/infrastructure providers. We only share what each provider needs to do its job. We do not sell your information.
Retention and security
We keep information for as long as needed to provide the service and for legitimate business, security, or legal reasons, and we take reasonable steps to protect it. No online service can guarantee perfect security, and we can't promise information will never be exposed by circumstances outside our reasonable control.
Your requests
If you want to ask what information we hold about you, request a correction, or ask us to delete information you've submitted, contact us using the details on our Contact Us page and we'll respond to your request.
Changes to this policy
We may update this policy as SmartSwipe evolves — for example, as we move from Early Access into general availability. We'll update the "Last updated" date above when we do.
Contact
Questions about this policy can be sent to us via the Contact Us page.